Technupur's Easy and Quick Customer Onboarding Process

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Consumer-First at All Times!

Technupur's customer onboarding procedure is smooth even before the project begins. Find out how to get started working with us and what we do to guarantee our clients prompt service, clear communication, and legal guarantees.

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1. Send us a request!

You can select the most convenient channel for you to contact us through:

  • If you have any questions or would like more information about any of our services or a particular solution, a live chat is ideal in order We respond in about 60 seconds on average.
  • Our email hello@technupur.com or any contact button on our website. Depending on the queue, our typical response time can range from 1-2 hours to 1 business day.
  • Contact us via phone at +19145200531 or +92 41 875 2255. This is the fastest way. On business days, we are available around-the-clock, spanning all time zones from GMT +13 in New Zealand to GMT -9 in North America.

2. Schedule an introductory call

We value your time. In order to keep the conversation focused and to the point, our sales representatives gather publicly accessible information about your business prior to making the initial contact.

To fully understand your circumstances, we require a call, and we would like to maximize our initial discussion. Instead of just listening, we probe to uncover hidden problems and find additional chances for value creation that you can take advantage of.

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3. Sign an NDA

We establish reliable connections by legally safeguarding your private company data. We can sign an NDA prior to the introductory call, or only in the event that we sign a service contract, depending on your legal requirements.


4. Get a proposal!

You will receive a proposal at no cost, which will fully explain the scope of our services and the solutions we provide. We constantly incorporate:

  • A clear outline to quickly make our offering understandable.
  • The technical solution description and work scope.
  • Team composition and a brief explanation of the expected input of each team member.
  • Estimated cost.
  • Project timelines.
  • Any potential risks and our plan for reducing them.
  • Deliverables with a business value emphasis.
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5. Sign a service contract and kick off.

We officially define our shared rights and obligations. We also sign a service level agreement (SLA) for continuous services (like help desk or managed IT services) that outlines the parameters of the service to be provided and the metrics to evaluate its effectiveness.

You can rely entirely on us to put together a project team. However, we can schedule interviews for two to four days if you would prefer to go over the competencies in-person and assess the candidates' soft skills. We can get to work as soon as the team is approved!

Testimonials

Fuel that inspires us to excel

Invest in a Culture of Mature Cooperation to Secure Long-Term Success
Technupur views teamwork as the cornerstone of long-term project success and is steadfastly dedicated to its clients' success. Rely on our flawless delivery of collaborative IT services to experience easy collaboration.
We are Everything You Need.

Talk to Us and Let's Discuss How We Can Help!

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